AI Biz Automate – Terms of Service (A2P 10DLC & Twilio-Compliant)

Last Updated: 5/18/2025

Welcome to AI Biz Automate (“Company”, “we”, “us”, or “our”). By accessing or using our website, services, or SMS communications, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. Please read them carefully.

1. Acceptance of Terms

By using AI Biz Automate’s services, including signing up for SMS/text message communications, you expressly consent to these Terms and our Privacy Policy. If you do not agree, do not use our services.

2. Service Description

AI Biz Automate provides business automation tools and may send you transactional and/or marketing SMS messages, including but not limited to account notifications, security alerts, automation task updates, and promotional offers.

3. User Consent & Opt-In

  • You must provide explicit consent to receive SMS/text messages from us, typically by checking an opt-in box on our forms or through other written agreements.

  • Consent cannot be obtained by purchasing or renting phone lists.

  • By opting in, you agree to receive recurring automated text messages from AI Biz Automate at the phone number you provided. Message frequency may vary.

4. Opt-Out & Help

  • You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. After opting out, you will receive a confirmation message and no further messages will be sent unless you opt in again.

  • For help, reply HELP to any message or contact our support team at support@aibizautomate.com or (555) 123-4567.

5. Message Content, Rates, and Frequency

  • Messages may include transactional (account-related) and/or marketing (promotional) content, depending on your consent.

  • Message frequency may vary based on your account activity and preferences.

  • Message and data rates may apply according to your wireless plan. AI Biz Automate is not responsible for any charges from your carrier.

6. User Responsibilities

  • You are responsible for providing accurate information and for maintaining the security of your account.

  • You must not use our services for unlawful, abusive, or prohibited purposes, including sending unsolicited or prohibited content.

  • You agree not to transfer, resell, or make our services available to third parties except as permitted by these Terms.

7. Privacy & Data Security

  • We collect, use, and store your information in accordance with our Privacy Policy.

  • Your phone number and personal information will only be used for the purposes described in these Terms and our Privacy Policy.

  • We implement commercially reasonable security measures to protect your data.

8. Compliance

  • You agree to comply with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and any relevant carrier or industry requirements.

  • You are responsible for your own compliance and for ensuring that your use of our services does not violate any laws or regulations.

9. Limitation of Liability

  • AI Biz Automate is not liable for delays or failures in message delivery, including those caused by carrier issues, technical failures, or user errors.

  • Our services are provided “as is” and without warranties of any kind, to the maximum extent permitted by law.

10. Changes to Terms

We may update these Terms at any time. Changes will be posted on our website with the “Last Updated” date. Continued use of our services after changes constitutes your acceptance of the new Terms.

11. Contact

For questions or support, contact us at support@aibizautomate.com or (909) 639-1377.

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy, including the terms related to SMS/text messaging consent, data collection, and communication.